Privacy Policy
Effective Date: 1 April 2026
This Privacy Policy explains how Munga Clothing Pvt. Ltd. ("Company", "we", "our", or "us") collects, uses, shares, and protects your personal information when you visit or use our website mavkhouse.com ("Website").
By using our Website, you consent to the practices described in this Privacy Policy. Please read it carefully.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you register, make a purchase, or contact us, we may collect your name, email address, phone number, shipping and billing addresses, and payment information.
1.2 Automatically Collected Information
We may collect your IP address, browser type, device information, pages visited, time spent on pages, and other usage data through cookies and similar technologies.
1.3 Payment Information
Payments are securely processed by third-party payment gateways. We do not store your full credit/debit card details on our servers.
2. How We Use Your Information
- Process and fulfil your orders
- Communicate with you regarding orders, inquiries, and updates
- Improve our Website and services
- Personalise your shopping experience
- Send promotional offers and updates (with your consent)
- Detect and prevent fraudulent transactions
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share it with trusted third parties for:
- Payment processing (e.g. Razorpay)
- Shipping and logistics (e.g. Shiprocket)
- Website analytics and performance
- Marketing and advertising (with your consent)
- Legal compliance and fraud prevention
4. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymise it.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL), secure authentication tokens, and restricted access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Request data portability
- Opt out of marketing communications
- Withdraw consent at any time
For EEA/UK users (GDPR)
We process your data under lawful bases including consent, contractual necessity, and legitimate interests. You may lodge a complaint with your local data protection authority.
For California users (CCPA)
You have the right to know what personal information is collected, request its deletion, and opt out of the sale of your data. We do not sell personal information.
For Indian users (IT Act, 2000)
We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
To exercise any of these rights, contact us at info@mavkhouse.com.
7. Cookies
We use cookies and similar technologies to improve your experience. For full details, please refer to our Cookies Policy.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal data.
9. Children's Privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Munga Clothing Pvt. Ltd.
B 85, 1st Floor, Sector 88, Noida, GB Nagar, Uttar Pradesh – 201305, India
Email: info@mavkhouse.com